Academic Counselor(WFH)

Job Type: Work From Home

Employment Type: Full-Time

Experience: 1–3 Years

Working Days: Monday to Saturday

Working Hours: 12 PM- 9 PM

Key Responsibilities

Student Counseling

• Connect with prospective students and parents to understand their academic background and career goals.
• Provide personalized guidance on suitable courses, programs, and learning pathways.
• Explain program features, eligibility criteria, and career opportunities in a clear and engaging manner.

• Handle assigned student inquiries through calls, emails, WhatsApp, and other communication channels.
• Maintain regular follow-ups with interested candidates and support them throughout the decision-making process.
• Schedule counseling sessions and demo classes for prospective students.

• Guide candidates through the admission process, including application forms, documentation, and fee-related queries.
• Ensure timely completion of enrollment formalities and provide a smooth admission experience.

• Maintain accurate records of student interactions, follow-ups, and enrollment status in the CRM system.
• Track daily activities and update progress reports as required.

Qualifications

• Bachelor’s degree in any discipline.
• 1–3 years of experience in admission counseling, student counseling, customer engagement, or a similar role (education sector preferred).
• Excellent verbal and written communication skills.
• Strong interpersonal, persuasion, and relationship-building abilities.
• Ability to manage multiple student inquiries in a fast-paced environment.
• Proficiency in MS Office and CRM tools.

Additional Information

• Competitive salary with performance-based incentives
• Opportunities for career growth and advancement
• Exposure to international education trends
• Ongoing training and professional development programs