Amazon Review & Feedback Executive

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About the role

We're a fast-growing home-essentials and kitchenware brand selling on Amazon. We're hiring a detail-oriented executive to own our product reviews — keeping our ratings healthy, our customers heard, and our listings compliant with Amazon policy.

What you'll do

  • Monitor customer reviews daily across all our ASINs
  • Respond professionally to reviews and buyer feedback
  • Flag and report policy-violating, fake, or abusive reviews to Amazon
  • Use Amazon's official "Request a Review" tool to grow genuine reviews
  • Track review trends and report recurring product complaints to the team
  • Coordinate with customer support to resolve issues behind negative reviews
You should have
  • 1–3 years in Amazon Seller Central, e-commerce, or customer support
  • Strong written English (and Hindi/Gujarati a plus)
  • Familiarity with Amazon's review and communication policies
  • Attention to detail and a calm, customer-first attitude
Why join us A growing D2C manufacturer-brand where you'll see your work directly impact ratings and sales. Competitive salary based on experience.
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