BPO & Data entry (Hyderabad)

Company Description GT_APEX MARKETING (GT Marketing Garage) is a fast-moving, performance-driven marketing agency focused on helping brands achieve speed, precision, and measurable results. The team blends creative strategy, impactful storytelling, and data-backed execution to turn brand awareness into meaningful conversions. Services include social media management, performance marketing and lead generation, creative ad shoots with UGC content, and comprehensive brand strategy, design, and identity. The agency is dedicated to making brands not only visible, but truly memorable in competitive markets. Professionals joining the company can expect a dynamic, results-oriented environment with opportunities to contribute to high-impact campaigns. Role Description This is a full-time, on-site BPO & Data Entry role based in Hyderabad. The role involves entering, updating, and maintaining accurate data in company systems, spreadsheets, and CRM tools, ensuring high levels of data integrity and confidentiality. The team member will handle customer interactions via phone, email, or chat, address queries, and provide clear, qualified support aligned with company standards. Daily tasks also include managing basic administrative activities, organizing digital records, preparing simple reports, and coordinating with internal teams for smooth workflow. The position requires consistent adherence to process guidelines, timely completion of tasks, and a proactive approach to improving efficiency and service quality. Qualifications - Candidates should possess strong Communication skills for handling customer interactions and collaborating with colleagues. - Candidates should possess fast and accurate Typing skills for efficient data entry and documentation. - Candidates should possess Customer Service skills to respond to inquiries, resolve issues, and maintain a professional demeanor. - Ability to work on-site in Hyderabad, follow structured processes, and meet daily productivity targets. - Prior experience in BPO, data entry, or customer support is an advantage; a high school diploma or equivalent is required, and additional certifications in computer applications are beneficial.