Carrier Relationship Manager - Telecom

<p><strong>We're Hiring a Carrier Relationship Manager to join our reputed Telecom client.</strong></p><p><br></p><p><strong>Location:</strong> Gurgaon/Remote</p><p><strong>Experience</strong>: 8+ years</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage relationships with domestic and international telecom carriers.</li><li>Negotiate commercial agreements, interconnection terms, and wholesale pricing.</li><li>Drive revenue growth, improve margins, and optimize traffic routing costs.</li><li>Monitor telecom KPIs, including ASR, ACD, and PDD.</li><li>Coordinate with technical, NOC, finance, and billing teams to resolve escalations.</li><li>Identify new carrier partnerships and business opportunities.</li></ul><p><strong>Requirements:</strong></p><ul><li>Relevant experience in Telecom Carrier Relations, Wholesale Voice, Interconnect, International Roaming, SMS, or Telecom Business Development.</li><li>Strong commercial negotiation and relationship management skills.</li><li>Understanding of telecom routing, wholesale pricing, carrier settlements, and service quality KPIs.</li><li>Strong analytical skills and proficiency in MS Excel.</li></ul><p><br></p>