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We are looking for a Customer Care Service to join our team at Ola Car Wash Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹16,000 - ₹16,001 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 3 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.
More about this Customer Care Service job
Please go through the FAQs to get all answers related to the given Customer Care Service job
Who is eligible to apply for this Customer Care Service job at Ola Car Wash Private Limited? Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, International Calling for this Customer Care Service job offered by Ola Car Wash Private Limited.
How much can you earn in this position? Ans : The salary is ₹16,000 per month for this Full Time role.
What shift and timings does this job follow? Ans : This Customer Care Service job follows a Day shift.
Do you need to visit the office for this job? Ans : Yes, candidates need to visit the office and work from the location in Okhla Phase II, Delhi.
How many vacancies are there for this Customer Care Service job? Ans : There is 1 vacancy for this Customer Care Service role.
Is this job open for all genders? Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What work will you do in this role? Ans : As a Customer Care Service, you will work on skills like Computer Knowledge, International Calling.
What is the job location for this position? Ans : The job location for this Customer Care Service position is Okhla Phase II, Delhi.
Who is the right fit for this Customer Care Service job? Ans : A candidate having skills like Computer Knowledge, International Calling with 3-6 years of experience is the right fit for this Customer Care Service job.
What makes this Customer Care Service job a good opportunity? Ans : This Customer Care Service job is a good opportunity as it offers a salary of ₹16,000 per month. This is a Full Time job and has 1 opening.
