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We are looking for a Customer Care Service to join our team at MEDIBUDDY to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹36,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is below 12th and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
- It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.
More about this Customer Care Service job
Please go through the FAQs to get all answers related to the given Customer Care Service job
What skills and experience do you need for this Customer Care Service job?Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What salary is offered for this Customer Care Service job?Ans : The salary for this Customer Care Service job ranges between ₹15,000-₹36,000 per month.
What shift and timings does this job follow?Ans : This Customer Care Service job follows a Rotational shift.
Do you need to visit the office for this job?Ans : Yes, candidates need to visit the office and work from the location in Vijay Nagar, Indore.
How many openings are available for this position?Ans : There are 50 openings available for this position.
Is this job open for all genders?Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What does the role of Customer Care Service involve?Ans : As a Customer Care Service, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?Ans : This Customer Care Service job is located in Vijay Nagar, Indore.
What kind of candidate is ideal for this job?Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?Ans : This Customer Care Service job offers a salary between ₹15,000-₹36,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
