Customer Service Executive Command Center

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About the job:

Monitor proactive and real-time customer & process KPIs to ensure smooth operations

Raise timely alerts to resolution teams for quick action

Ensure resolution teams close issues within defined SLAs, minimizing customer impact

Execute business processes accurately and within SLA timelines

Address and resolve queries raised by Geography teams in a timely manner


Experience Required - 2 to 4 Yrs

Level - Executive / Sr. Executive


Interested candidates may share profile to anil307.kumar@ril.com



Who can apply:

    Only those candidates can apply who:

  1. have minimum 2 years of experience


Salary:

Competitive salary

Experience:

2 year(s)

Deadline:

2035-01-01 00:00:00
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