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š WE ARE HIRING: CUSTOMER SERVICE EXECUTIVE (BLENDED) š
Company: Mosaic Wellness
Role: Customer Service Executive (Chat, Email & Calling)
Salary: ā¹19,000 ā ā¹20,000 In-Hand
Shift Timings: 9-hour rotational shift (Window: 10:00 AM ā 10:00 PM)
š Job Overview
We are looking for customer-centric professionals to deliver exceptional multi-channel support for Mosaic Wellness. This is a blended customer service role requiring a mix of non-voice (chat/email) and active voice support.
šÆ Key Requirements & Eligibility
Education: Minimum HSC (12th Passed) required.
Experience: Minimum 6 months of BPO Chat & Email experience is mandatory.
Support Mix: Comfortable handling 50% Voice Calling along with Chat & Email tickets.
Communication: Excellent verbal and written English skills.
Assessment: Versant Level 4 certification/score mandatory.
š Selection Process
HR Screening Round
Operations Interview
Client / Final Assessment Round
- It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.
More about this Customer Support Email & Chat Process Executive job
Please go through the FAQs to get all answers related to the given Customer Support Email & Chat Process Executive job
What skills and experience do you need for this Customer Support Email & Chat Process Executive job?Ans : To apply for this Customer Support Email & Chat Process Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What salary is offered for this Customer Support Email & Chat Process Executive job?Ans : The salary for this Customer Support Email & Chat Process Executive job ranges between ā¹18,000-ā¹22,000 per month.
What shift and timings does this job follow?Ans : This Customer Support Email & Chat Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?Ans : Yes, candidates need to visit the office and work from the location in turbhe, Mumbai.
How many vacancies are there for this Customer Support Email & Chat Process Executive job?Ans : There are 50 vacancies for this Customer Support Email & Chat Process Executive role.
Is this job open for all genders?Ans : Yes, this Customer Support Email & Chat Process Executive job is open for both male and female candidates.
What does the role of Customer Support Email & Chat Process Executive involve?Ans : As a Customer Support Email & Chat Process Executive, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?Ans : The job location for this Customer Support Email & Chat Process Executive position is turbhe, Mumbai.
Who is the right fit for this Customer Support Email & Chat Process Executive job?Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Customer Support Email & Chat Process Executive job.
What makes this Customer Support Email & Chat Process Executive job a good opportunity?Ans : This Customer Support Email & Chat Process Executive job is a good opportunity as it offers a salary between ā¹18,000-ā¹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
