Customer Support Executive (Freshers welcome)

We're Hiring: Customer Support Executive – Freshers Welcome<p><br></p><p><strong>Company:</strong> ISSC</p><p><strong>Location:</strong> Gurugram, Haryana</p><p><strong>Job Type:</strong> Full-Time</p><p><strong>Experience:</strong> 0–3 Years (Freshers with good communication skills may also apply)</p><p><br></p>About the Role<p>We are looking for an energetic, confident, and customer-focused <strong>Customer Engagement Executive</strong> who can communicate effectively with existing and potential customers in both English and <span>Hindi</span>. Any other language will be an added advantage.</p><p><br></p><p>The ideal candidate should have good communication skills, a persuasive personality, and the ability to build positive customer relationships over phone calls.</p><p><br></p>Key Responsibilities<ul><li>Make outbound calls to existing customers and potential customers.</li><li>Engage with prospective customers, explain products/services, and convert enquiries into sales.</li><li>Follow up with interested customers and pending enquiries.</li><li>Contact existing customers for order confirmations, feedback, and relationship building.</li><li>Handle customer questions, concerns, and basic complaints professionally.<br></li></ul>Required Skills & Qualifications<ul><li><strong>Good verbal communication skills in Hindi and English (mandatory).</strong></li><li>Confident, polite, and professional telephone etiquette.</li><li>Strong interpersonal, listening, and convincing skills.</li><li>Ability to handle objections and communicate effectively with different customer profiles.</li><li>Basic computer skills, including Excel and CRM systems.</li><li>Positive attitude, patience, and a customer-first approach.</li><li>Prior experience in telecalling, customer support, telesales, or customer relationship management will be preferred.<br></li></ul>What We're Looking For<p>Someone who is not just a telecaller but a <strong>strong communicator who can connect with customers, build trust, and drive business growth.</strong></p><p><br></p>How to Apply<p>Interested candidates can share their updated CV at [Email Address] or apply directly through LinkedIn.</p><p><br></p>What we offer<p>* Fixed monthly salary.</p><p>* Attractive performance incentives.</p><p>* Training and career growth opportunities.</p><p>* Weekly Off / Other Benefits.</p>