Customer Support Executive – Night Shift

We are looking for enthusiastic and responsible Customer Support Executives to join our team for the Night Shift.

The ideal candidate should have good communication skills, a positive attitude, and the ability to handle customer calls professionally.

Key Responsibilities

• Handle inbound and outbound customer calls.
• Understand customer requirements and provide appropriate information.
• Schedule and manage customer appointments.
• Follow up with customers and ensure timely responses.
• Handle customer queries, rescheduling, cancellations, and service-related concerns.
• Maintain accurate call records and update the required systems.
• Achieve daily and monthly call and appointment targets.
• Coordinate with internal teams whenever required.
• Follow company processes, call-handling guidelines, and quality standards.

Requirements

• Good communication skills in English and Tamil.
• Basic computer knowledge.
• Good listening and customer-handling skills.
• Willingness to work in the Night Shift.
• Freshers and experienced candidates can apply.
• Candidates should be punctual, responsible, and target-oriented.

What We Offer

• Competitive salary
• Attractive performance incentives
• Training and support for new joiners
• Growth opportunities within the organization
• Friendly and supportive work environment

Shift: Night Shift
Job Type: Full-time

Pay: ₹10,000.00 - ₹15,000.00 per month

Application Question(s):

• Are You Located in Tamilnadu

Language:

• Tamil (Required)

Work Location: Remote