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We are looking for a Voice & Non-Voice Call Center Agent to join our team at Amazon. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20,000 - ₹40,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Age criteria 18 to 29 years
- It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Voice & Non-Voice Call Center Agent job
Please go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent job
Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Voice & Non-Voice Call Center Agent role.
How much can you earn in this position?Ans : You can earn between ₹20,000-₹40,000 per month in this Customer Support Voice & Non-Voice Call Center Agent position.
What shift and timings does this job follow?Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.
Do you need to visit the office for this job?Ans : Yes, candidates need to visit the office and work from the location in Anekal, Bangalore.
How many vacancies are there for this Customer Support Voice & Non-Voice Call Center Agent job?Ans : There are 7 vacancies for this Customer Support Voice & Non-Voice Call Center Agent role.
Is this job open for all genders?Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.
What is the job location for this position?Ans : The job location for this Customer Support Voice & Non-Voice Call Center Agent position is Anekal, Bangalore.
What makes this Customer Support Voice & Non-Voice Call Center Agent job a good opportunity?Ans : This Customer Support Voice & Non-Voice Call Center Agent job is a good opportunity as it offers a salary between ₹20,000-₹40,000 per month. This is a Full Time job and has 7 openings.
Candidates can call HR for more info.
