Customer Support Voice & Non-Voice Call Center Agent

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We are looking for a Voice & Non-Voice Call Center Agent to join our team at Amazon to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20,000 - ₹38,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Day shift.

Age criteria 18 to 29 years

  • It is a Both Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Voice & Non-Voice Call Center Agent job

Please go through the FAQs to get all answers related to the given Customer Support Voice & Non-Voice Call Center Agent job
Can freshers or experienced candidates apply for this Customer Support Voice & Non-Voice Call Center Agent role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Voice & Non-Voice Call Center Agent role.

What is the salary and job type for this role?
Ans : The salary for this Customer Support Voice & Non-Voice Call Center Agent job ranges between ₹20,000-₹38,000 per month. This is a Both job.

What shift and timings does this job follow?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job follows a Day shift.

Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tarnaka, Hyderabad.

How many openings are available for this position?
Ans : There are 8 openings available for this position.

Is this job open for all genders?
Ans : Yes, this Customer Support Voice & Non-Voice Call Center Agent job is open for both male and female candidates.

Where is this job located?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job is located in Tarnaka, Hyderabad.

Why should you apply for this Customer Support Voice & Non-Voice Call Center Agent job?
Ans : This Customer Support Voice & Non-Voice Call Center Agent job offers a salary between ₹20,000-₹38,000 per month. This is a Both opportunity and has 8 openings available.

Candidates can call HR for more info.
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