DM/Mgr - Post Sales (Government Tendering)

Roles &

• Responsibilities

1. Order Processing &
   • Management

• Handle all post-order activities for orders received through the GeM portal.
• Review Purchase Orders (POs) and verify commercial and technical details.
• Coordinate with internal teams for order execution and delivery schedules.
• Track order status from receipt to closure.

1. GeM Portal Operations

• Manage order acceptance, invoice generation, and order completion on the GeM portal.
• Ensure compliance with GeM guidelines and timelines.
• Update product/service details and maintain accurate records on the portal.

1. Customer Coordination

• Act as the primary point of contact for government buyers after order placement.
• Address customer queries related to delivery, installation, documentation, and payments.
• Maintain strong relationships with government departments and procurement officials.

1. Documentation &
   • Compliance

• Prepare and submit required documents such as invoices, delivery challans, installation reports, warranty certificates, and acceptance certificates.
• Ensure compliance with GeM, GST, and company policies.
• Maintain proper documentation for audits and future reference.

1. Logistics &
   • Delivery Coordination

• Coordinate with logistics and warehouse teams to ensure timely dispatch and delivery.
• Track shipments and resolve delivery-related issues.
• Ensure successful installation and commissioning where applicable.

1. Payment Follow-up

• Monitor invoice status and payment processing through GeM.
• Coordinate with buyers and finance teams for payment release.
• Resolve payment-related discrepancies and delays.

1. Reporting &
   • MIS

• Maintain records of orders, deliveries, payments, and pending actions.
• Generate periodic MIS reports and performance dashboards.
• Track KPIs such as order fulfillment, payment collection, and customer satisfaction.

Interested candidates can directly reach us at 9650771798.