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Email & Chat Support Intern | Customer Communication | Remote | Freshers Welcome
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Email & Chat Support Intern | Customer Communication | Remote | Freshers Welcome
Company: Skillzenloop
Job Type: Full-time Internship
Duration: 1–3 Months
Location: Remote — Anywhere in India
Stipend: ₹15,100/month
About the Internship
Skillzenloop is looking for friendly, patient, and communication-focused individuals to join as Email & Chat Support Interns.
This opportunity is ideal for freshers, students, and recent graduates who want to develop professional communication skills while gaining practical experience in customer interaction and digital support.
What You’ll Do
Respond to customer questions through email and chat channels.
Understand customer requests and provide clear, relevant information.
Maintain a professional and helpful communication style.
Handle routine queries using available information and guidelines.
Identify issues that require additional assistance and escalate them appropriately.
Maintain accurate records of customer interactions.
Follow up on open conversations when required.
Organize incoming requests based on their nature and priority.
Work with internal teams to help resolve customer-related queries.
Contribute to a smooth and positive customer experience.
What We’re Looking For
Good written and verbal communication skills.
Comfortable communicating through email and chat.
Basic computer and internet skills.
Ability to understand questions and respond clearly.
Patient and professional approach.
Good typing and written communication skills.
Ability to manage multiple conversations or tasks in an organized manner.
Willingness to learn company processes and communication standards.
Who Can Apply?
Freshers
Recent graduates
College/university students
Candidates starting a career in customer support
Candidates interested in email/chat operations
Candidates with good written communication skills
Candidates looking for remote internship opportunities
Prior customer-service experience is not required.
What You’ll Gain
Professional customer communication experience
Email and chat handling skills
Problem-solving and query-resolution experience
Understanding of customer support workflows
Professional written communication skills
Experience working with digital communication tools
Remote-work and team collaboration experience
Why Join Skillzenloop?
100% Remote — work from anywhere in India
Full-time internship opportunity
Monthly stipend of ₹15,100
Beginner-friendly opportunity
Practical exposure to customer communication
Suitable for freshers and students
Opportunity to develop highly transferable professional skills
How to Apply
Interested candidates can apply through LinkedIn with their updated resume.
Freshers, students, and candidates with strong communication skills who are interested in customer support and digital communication are encouraged to apply.
