Executive, Supply Chain

Job Description:

• Support and improve SAP SD processes by ensuring smooth system operations, accurate data, and good coordination with business teams.
• Resolve issues, improve efficiency, and support sales, order management, delivery, and billing to ensure timely execution and compliance.
• Provide daily SAP SD operational support for sales orders, deliveries, billing, and STO processes.
• Resolve issues in sales orders (pricing, tax, plant, material master, credit blocks, incomplete orders).
• Support order fulfilment by resolving delivery (OBD) issues and ensuring material availability.
• Handle invoice-related issues (pricing, tax, HSN, FI/CO errors, e-invoice, e-way bill).
• Manage credit/debit note issues and support RGRN processes.
• Support DC and STO operations including order creation, invoicing, and issue resolution.
• Maintain and correct master data (customer, pricing, materials, HSN, tax conditions).
• Ensure GST compliance through correct tax setup, updates, and validation.
• Support scrap sales and asset transfer processes including pricing, tax, and invoicing.
• Monitor and resolve system errors (VFX3, billing blocks, delivery blocks, COGI where applicable).
• Coordinate with IT/support teams by raising and tracking tickets for issue resolution.
• Support system configuration, testing, and new process implementation (pricing, tax, freight, plants).
• Conduct user training and guide teams on SAP SD processes and best practices.
• Work closely with Sales, Finance, Logistics, Procurement, and Planning teams.
• Drive process improvements, documentation, and audit compliance in SAP operations.

Requirements:

• Bachelor’s degree in business, Supply Chain, or a related field.
• 3-5 years of experience in SAP SD or order-to-cash operations
• Strong knowledge of SAP SD processes (sales order, delivery, billing, STO)
• Experience in GST, taxation, and invoice handling in SAP
• Excellent coordination skills to manage internal stakeholders and external partners, with strong communication abilities to liaise with government agencies, brokers, and logistics providers.
• Proactive approach to identifying and resolving compliance issues, documentation inaccuracies, and operational delays.
• Good Excel and analytics, judgment, and problem-solving skills.
• Desirable: Experience in manufacturing or supply chain environment.
• Desirable: Knowledge of SAP integration with MM, FICO, or APO modules.
• Desirable: Exposure to SAP configuration, testing, or system enhancement projects.

Benefits:

• Professional development opportunities