Executive – Support & Escalations

Other Jobs To Apply

No other job posts for this day.

<br><p>1. Monitor support tickets and pending issues</p><p>2. Coordinate with EMs, partners and internal teams</p><p>3. Track SLA and resolution timelines</p><p>4. Maintain escalation tracker</p><p>5. Follow up on open issues </p><p>6. Identify recurring issues and report them to the senior </p><p>7. Maintain support documentation and knowledge base </p><p>8. Share regular support status reports</p>

Back to blog