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Be a part of something BIG!
Say
HELLO to BIG Possibilities with Singtel KL
(Sudong MY Sdn Bhd)!
Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.
The
Finance Systems Admin Executive
is part of Finance Shared Services, providing support to business units and senior finance stakeholders. Manages day-to-day operations of finance systems, ensuring they are maintained, improved, and running efficiently. This includes troubleshooting issues, managing master data, and supporting business users. The role also works closely with IT teams and vendors to translate business needs into system solutions and ensure smooth system performance.
Key responsibilities include meeting SLAs, improving customer experience, and driving continuous improvement.
Systems Supported
SAP (S/4HANA) – accounting and financial reporting
SAP BW/HANA – reporting and analytics
CCH Tagetik – budgeting and planning
Timesheet system – project time tracking
Make An Impact By
Master Data Management
The creation, maintenance, and governance of finance-related master data (e.g., GL accounts, cost centres, and profit centres).
Ensure data accuracy, consistency, and compliance with organisational standards and controls.
Implement and monitor data governance policies and approval workflows.
Budget Management & Transfers
Perform planning, allocation, and budget transfer processes within the system.
Ensure budget movements are accurately recorded and comply with financial policies.
Support business units with budget-related queries and reporting.
System Reconciliation & Data Governance
Perform periodic reconciliation processes between sub-ledgers and general ledgers to ensure data integrity and financial accuracy.
Investigate and resolve discrepancies across systems, interfaces, and financial reports.
Ensure a strong data governance framework, including data ownership, validation rules, and audit trails.
Ensure alignment of financial data across systems (e.g., SAP modules, external reporting tools).
Support audit and compliance activities by ensuring traceability, transparency, and completeness of financial data.
Troubleshooting & Issue Resolution
Act as the primary point of contact for finance system issues and incidents.
Diagnose and resolve functional and data-related problems in a timely manner.
Liaise with technical teams or external vendors for complex issue resolution.
Stakeholder Engagement
Work closely with finance, IT, and business stakeholders to understand requirements and deliver solutions.
Translate business needs into system enhancements and improvements.
Provide regular updates on system performance, issues, and initiatives.
Process Improvement & Compliance
Identify opportunities to improve financial processes and system efficiencies
Ensure compliance with internal controls, audit requirements, and regulatory standards.
Support audits by providing system data, documentation, and explanations.
Reporting & Documentation
Oversee the development and maintenance of financial reports and dashboards
Ensure proper documentation of system processes, configurations, and changes.
Promote best practices in documentation and knowledge sharing.
Skills For Success
Degree in Accounting or any related field
Minimum 3 years in accounting/financial analysis within enterprise systems
Experience in financial data analysis, reconciliation, and problem solving
Experience in large corporate environments (telco experience is a plus)
Experience working in shared services or regional support environments
Good in documentation skills for systems and processes
User experience in SAP Financial Accounting and Controlling modules
Knowledge of accounting practices, month-end close, and reporting
Understanding of financial and management accounting principles
Direct experience in SAP master data maintenance
An excellent team player with stakeholders and communication skills
