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Head of Operations (Invoice Financing / Supply Chain Finance)
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Our client Planworth Global Factoring Sdn. Bhd. is seeking a Head of Operations to join their team!
Join a dynamic team where your leadership will shape the operational excellence of a leading financial services firm. This role offers a chance to drive digital transformation, ensure compliance, and enhance client experiences. It's an opportunity to make a significant impact in a fast-paced, growth-oriented environment.
About Our Client
Planworth Global Factoring Sdn. Bhd. is a leading player in the invoice financing and supply chain finance sector, committed to providing innovative financial solutions and exceptional service to our clients.
What you'll be doing?
Lead Operations: Oversee all operational activities, ensuring accuracy and efficiency in invoice financing and supply chain finance.
Ensure Compliance: Maintain strict adherence to policies, AML/CFT guidelines, and regulatory requirements, ensuring operational integrity.
Enhance Client Experience: Manage client interactions with professionalism, ensuring timely resolutions and support for client expansion.
Optimise Processes: Identify and implement improvements to streamline operations, reduce turnaround times, and enhance client satisfaction.
Build a Team: Lead and develop a high-performing operations team, fostering collaboration and accountability.
Drive Digital Transformation: Lead initiatives to automate processes, improve user experience, and ensure data accuracy.
Who are they looking for?
Experienced Leader: At least 6 years in managing operations in a multi-product financial services environment, showcasing leadership and attention to detail.
Strong Communication Skills: Excellent command of English and Bahasa Malaysia, with strong written and verbal communication skills.
Passion for Digitalisation: Proven experience in driving operational process improvements and digital transformation.
Regulatory Knowledge: Strong understanding of operating systems, system integrations, and back-end accounting entries.
Proactive and Goal-Oriented: Demonstrates a strong determination to achieve goals and overcome challenges, with a proactive approach to tasks.
Why should you consider this opportunity?
Our client offers an attractive remuneration package and other benefits, such as:
Competitive basic salary
Attractive annual performance bonus
Comprehensive insurance coverage
Additional staff benefits including medical claims, optical, dental, annual health screening, and more
A modern, luxury office environment with ergonomic furniture
Annual Leaves: 12
Working hours: Monday to Friday, 9AM-6PM (5-days work)
How to apply
Ready to join this role? Click Apply now to submit your resume and share your availability and expected salary with us!
We welcome applications from all qualified candidates who are passionate about making a difference in the financial services sector.
All information received will be kept strictly confidential and will be used only for employment-related purposes.
