HR Head (F&B retail)

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Be responsible for leading the HR department within Malaysia. This role involves acting as a generalist, managing all HR functions, and aligning HR strategies with business objectives. The ideal candidate will have extensive experience in HR management, strong leadership skills, and a deep understanding of HR best practices within the retail sector, particularly in the food and beverage industry.

Role Responsibilities

  • HR Strategy Implementation: Implement HR strategies and initiatives aligned with the overall business strategy.
  • Employee Development: Manage training and development programs to enhance employee skills, performance, and career growth.
  • Performance Management: Develop and manage performance appraisal systems to evaluate employee performance, provide feedback, and implement improvement plans.
  • Compensation and Benefits: Administer compensation and benefits programs to ensure competitive and fair practices.
  • Employee Relations: Foster a positive work environment by addressing employee concerns, resolving conflicts, and promoting open communication.
  • Compliance: Ensure compliance with local labor laws, regulations, and industry standards.
  • HR Operations: Oversee HR operations, including payroll processing, employee records management, and HRIS maintenance.
  • Policy Development: Develop and implement HR policies and procedures to ensure consistency and compliance across the organization.
  • Organizational Development: Support organizational development initiatives, including succession planning, workforce planning, and change management.
  • Reporting: Prepare and present detailed reports on HR metrics, activities, and strategic recommendations to the Country General Manager and APAC Human Resources Director.
  • Collaboration: Work closely with the country management team and APAC HR team to ensure alignment and effective implementation of HR initiatives.

Role Requirements

  • Extensive experience in HR management, particularly within the retail or food and beverage sector.
  • Strong strategic planning and organizational skills.
  • Excellent communication & presentation, both in English and Mandarin, to communicate with Mandarin speaking stakeholders.
  • Proficiency in using HR management software and tools.
  • Outstanding leadership and team management skills.
  • High degree of accuracy and attention to detail.
  • Proven ability to manage multiple tasks and meet deadlines.
  • Strong problem-solving and decision-making capabilities.
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