HRSS Associate

Job Description:

• Handle and resolve HR queries from clients and employees
• Support the full employee lifecycle, including onboarding, offboarding, employment contracts, payroll, benefits administration, and employee record maintenance
• Ensure compliance with regional and local employment regulations, internal policies, and established SOPs
• Maintain accurate employee data in HRIS platforms and regularly update records
• Prepare and maintain HR reports, trackers, and dashboards to monitor KPIs and support data-driven decisions
• Collaborate with Payroll, Benefits, and other cross-functional teams
• Identify opportunities to improve processes, enhance efficiency, and strengthen the employee experience

Requirements:

• At least 2 years of experience in Global HR Shared Services within a multinational organization, preferably in a client-facing role
• Basic knowledge of HR processes and employee lifecycle management
• Familiarity with HRIS tools such as Workday or SAP
• Good working knowledge of MS Excel, PowerPoint, SharePoint, and Smartsheet
• Strong communication, organisational, and problem-solving skills
• Proactive, detail-oriented mindset
• Ability to prioritise tasks and thrive in a dynamic environment

Benefits:

• Remote first, with flexibility to include life needs like school runs and gym breaks in your schedule
• Competitive leave package including paid bonding leaves for new additions to your family
• 2 paid charitable days off
• Annual bonus scheme or sales incentive plan
• International environment and collaboration across the world
• Access to 2 learning platforms for continuous growth
• Nurturing, human-centered culture with recognition for contributions