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Performs medical office functions as it relates to the Imaging Department. ESSENTIAL RESPONSIBILITIES:
Answers phone.
Registers and schedules patients in the EMR system.
Establishes amount due and informs the patient.
Checks on lab orders for contrast studies.
Enters exams in PACS.
Instructs patient on preps for their procedure.
Checks in patients for appointment, verifies and updates patient information.
Collects co-pays, co-insurance deductibles, self-pay charges and open balances.
Sorts and distributes mail.
Sends, receives and distributes faxes.
Calls patients to remind them of next day appointments.
Orders office supplies as needed.
Initiates release forms for Imaging.
Reconciles charges and payments at close of day.
Consistently displays a positive attitude and a personal commitment to excellence.
Attends all department meetings and clinic required meetings.
Maintains strict confidentiality. Competencies:
Patient Centered
Teamwork
Effective Communication
Quality Focus
Professional Knowledge
Adaptability Required Education and Experience:
High school diploma or GED.
Physical
Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. Strong verbal and written communication skills required. The employee frequently is required to sit for long periods of time; stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
Ability to exercise good judgment and positively influence and lead others, including handling confrontations with poise and efficiency. Repetitive motion of upper body required for extended use of computers and telephones.
Position
Type/Expected Hours of Work
This is a full-time position in an outpatient medical business office setting. Days and hours of work are between 7am to 6pm. Based on business need, the ability to work a flexible schedule, including some evenings and weekends, as approved in advance.
Travel: This position does not require any travel.
Work Environment: This position requires regular and reliable on-site attendance.
Other
Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. White-Wilson Medical Center, P.A. and affiliates are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This full time receptionist position is Monday through Friday 7:30am to 4:30pm.
