International voice and chat process

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TECH MAHINDRA - HIRING FOR INTERNATIONAL CHAT & VOICE PROCESS - EXPERIENCED

LOCATION : Mumbai

NOTE- ONLY MUMBAI CANDIDATES CAN APPLY

Eligibility:

  • Candidates with 6 months of international voice process experience are also welcome to

Selection Process:

  • HR Interview
  • VNA (Voice and Accent) Assessment
  • Ops Interview

Compensation:

  • Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process)

Shift Requirements:

  • Candidates should be comfortable working rotational shifts 24*7

Perks and Benefits:

  • One-way cab facility (for addresses within designated boundaries)
  • Quick onboarding process
  • Competitive benefits package

Key Responsibilities:

  • Voice Process/Chat Process
  • Provide excellent customer service to clients across different time zones
  • Resolve customer queries effectively and efficiently
  • Demonstrate strong communication and interpersonal skills
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