IT Support Analyst, Operations

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What role you will play in team: Provide comprehensive IT support to the operations team, ensuring smooth functioning of systems and resolving technical issues promptly.What you will do: Troubleshoot hardware and software problems, maintain network infrastructure, and provide end-user support.Key responsibility:Provide first-line and second-line IT support to operations team.Troubleshoot hardware and software issues.Maintain and monitor network infrastructure.Provide end-user support and training on IT systems.Maintain IT asset inventory and documentation.Collaborate with other IT teams to resolve complex issues.Required Qualification and Skills:Bachelor's degree in computer science or related field.1-2 years of experience in IT support.Strong understanding of IT infrastructure and networking.Proficient in troubleshooting hardware and software problems.Excellent problem-solving and communication skills.Benefits Included:Competitive salary and benefits packageOpportunities for professional growthTraining and development programsCollaborative work environmentHealth insuranceA Day in the Life: Your typical day involves troubleshooting computer issues, resolving network problems, installing software, providing training, and assisting users with IT-related queries.

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