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Amazon is searching for a smart and motivated individual to serve as a specialist on its Law Enforcement Response (LER) team for India. The LER team consists of a dedicated group of specialists who are responsible for responding to law enforcement requests (e.g., subpoenas, search warrants) received from government agencies. Amazon is seeking a talented individual who can contribute to this critical function as the company continues to grow around the world.
Each LER specialist's principal duty is to make sure that requests are processed professionally and expeditiously, all while ensuring the privacy and security of business and customer information in accordance with the law and with Amazon's policies and procedures. This requires great judgment and experience dealing with challenging and ambiguous situations.
Candidates must be self-motivated, have a strong work ethic, and be able to work independently and at times with little supervision.
Key job responsibilities
Evaluate and respond to law enforcement requests in a manner consistent with the privacy and security of business and customer information, in accordance with the law and with Amazon's policies and procedures
Ability to periodically (on a set rotation) receive and process emergency law enforcement requests both during and outside of normal business hours, and sometimes overnight
Utilize a combination of web-based applications and data extraction tools to compile information potentially responsive to a particular law enforcement request
Communicate verbally and in writing with law enforcement personnel, Amazon employees, outside counsel, and others
Assist in the identification of patterns and trends that might be evident from the processing of certain law enforcement requests
Handle the most complex and challenging law enforcement requests, as well as special projects
Help lead the training and development of other LER specialists
Travel periodically, including on short notice, to represent Amazon in courts and law enforcement offices, as required.
Sign and issue certificates/letters to authenticate digital evidence in response to law enforcement requests
BASIC QUALIFICATIONS
Bachelor's degree in a relevant field or equivalent work experience
Experience in English-language communication skills, both written and verbal
Experience working in fast paced environments, and managing workload even during times of stress, or escalated activity
Experience in business development and building strong client relationship
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Excellent verbal and written communication skills and judgment
Demonstrated ability to collaborate with colleagues
Excellent organizational skills, and ability to work independently and manage multiple projects at once
Ability to demonstrate sound judgment even in ambiguous situations
PREFERRED QUALIFICATIONS
Experience responding to requests from law enforcement agencies
Experience in making and/or responding to law enforcement requests
Experience with computer skills, including proficiency in MS Office (Word, Excel, PowerPoint)
Written and/or verbal proficiency in one or more of the following languages: Hindi
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