Opening For 12th/Graduate Fresher / Voice Process !!

GREETINGS FROM,

THE JOB FACTORY!!!!

HIRING FOR GRADUATE FRESHERS VOICE PROCESS

PROCESS SAL UPTO 3.5 LPA & Exp 4 Lpa

WORK TYPE--FULL TYPE

LOCATION-BANGALORE

5 DAYS WORKING 2 DAYS OFF

CAB---1 WAY CAB BASED ON SHIFTS

IMMEDIATE JOINERS ONLY

Call : HR smitha @ 9880964847 (Call or Whatsapp)

Email id : smitha@thejobfactory.co.in

Call has to be made between 10am -6 PM

Not Hiring any candidates who stays out of Bangalore ( Face to Face) Interview A Customer Service Executive (Voice Process) is responsible for assisting customers over phone calls and ensuring their issues are resolved professionally.

Typical job responsibilities

• Handle inbound and/or outbound customer calls.
• Answer customer questions about products or services.
• Resolve complaints and provide appropriate solutions.
• Update customer information in the CRM system.
• Escalate complex issues to the relevant team.
• Meet quality, productivity, and customer satisfaction targets.

Eligibility:

• Any graduate (freshers are usually eligible).
• Good communication skills in English; many roles also require Hindi or another regional language.
• Basic computer knowledge and typing skills.
• Willingness to work in rotational shifts if required.

A Non-Voice Process Executive handles customer support and back-office work through email, live chat, ticketing systems, or data processing instead of phone calls.

Typical job responsibilities

• Respond to customer queries via email or chat.
• Process customer requests and update records.
• Perform data entry and document verification.
• Resolve issues and escalate complex cases when needed.
• Maintain accurate records and meet quality standards.

Eligibility:

• Any graduate (freshers are often eligible).
• Good written English and typing skills.
• Basic computer knowledge (MS Office, email, internet).
• Attention to detail and ability to work in shifts if required.

REGARDS, HR TEAM THE JOB FACTORY !!!