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<strong>WHAT YOU'LL DO</strong><ul><li>Lead and coordinate the work of two operational teams within the partnerships function, ensuring clear ownership, accountability, execution quality, and continuous process improvement</li><li>Drive the onboarding of PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions</li><li>Build, maintain, and scale integrations with new and existing partners, ensuring smooth technical and commercial setup processes</li><li>Own and oversee a portfolio of merchant accounts across multiple partner channels - monitor performance, identify risks, and drive resolution</li><li>Maintain and continuously improve the partner risk register, proactively managing compliance, IPS, acquirer, and operational risks</li><li>Oversee merchant account infrastructure, including volume limits, transactional activity, statuses, and operational history</li><li>Review, negotiate, and optimize commercial terms including processing rates, settlements, rolling reserves, and deposits</li><li>Manage incoming partner-related requests across compliance, IPS, operational, and acquirer matters - ensuring timely coordination and resolution</li><li>Resolve settlement delays, operational escalations, and debt-related issues directly with partners</li><li>Identify opportunities to scale partner capacity, improve operational efficiency, and optimize existing payment solutions</li><li>Collaborate closely with Business Development, Routing, Compliance, Finance, and Operations teams to support sustainable partner growth and operational stability</li><li>Contribute to the development and standardization of internal partnership processes, reporting, and operational controls</li></ul><br><strong>WHAT YOU NEED TO SUCCEED IN THIS ROLE</strong><ul><li>Previous leadership experience within partnerships, account management, operations, or payment infrastructure teams</li><li>Proven ability to lead and coordinate multiple teams in a fast-paced fintech, acquiring, or payment infrastructure environment</li><li>At least 4+ years of experience in account management, partner success, onboarding, or partnership operations within a PSP, acquirer, payment gateway, or payment infrastructure company</li><li>Strong understanding of payment processing, including approval rates, acquiring flows, settlements, risk management, and compliance frameworks</li><li>Hands-on experience managing merchant accounts and PSP relationships with a deep understanding of how the payments ecosystem operates</li><li>Strong operational mindset with the ability to manage multiple priorities, resolve escalations, and improve complex workflows</li><li>Comfortable working with operational dashboards and data; confident Excel skills are required, experience with BI or operational analytics tools is a plus</li><li>Ownership-driven approach - able to proactively identify issues, make decisions, and drive solutions independently</li><li>Strong communication and stakeholder management skills, with the ability to work effectively across technical, operational, commercial, and external partner teams</li><li>Fluent russian and strong English communication skills</li></ul><p><strong>WHAT WE OFFER</strong></p><ul><li>An opportunity to make something great even greater, you can be the reason why we grow, develop, and become <strong>the best fintech company on the market!</strong></li><li>Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us </li><li>Work with coworkers who are passionate about their business</li><li>Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews</li><li>The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees</li><li>Remote type of work </li><li>Health insurance coverage </li><li>20 days of vacation time; bank holidays; sick leaves; additional birthday day off. </li></ul><p>You can find out more about our team, our values, and the unique ways we celebrate our successes here: <a href="https://fyst.com/culture" target="_blank">https://fyst.com/culture</a> </p>
