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QA Analyst – Software Tester, Tier 2 Support, Release & Defect Validation

September 29, 2026

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Job Description:

Own Tier 2 validation: reproduce the issue, retest the fix, confirm acceptance criteria, and capture clear evidence.
Regression & impact checks: ensure fixes don’t break related workflows or dependencies.
Release validation: drive regression + smoke testing for patches, configuration changes, and maintenance releases; provide QA readiness input.
Defect management: log, track, retest, and communicate status/risk using client-standard tools (e.g., Azure DevOps/JIRA/TestRail or equivalent).
Operationalize QA: build and maintain lean, repeatable regression packs and incident-based test scenarios that improve speed and consistency over time.

Requirements:

5+ years in QA/testing in an enterprise environment (operational/production-focused preferred)
Strong manual testing for defect fixes and releases (targeted retest + regression)
Experience with .NET and/or Microsoft SharePoint applications
Familiarity validating vendor SaaS fixes and coordinating evidence with vendor support
Experience working with ServiceNow (e.g., ITSM incident/change/request workflows) is beneficial
Clear documentation and stakeholder-ready status reporting (evidence, risks, readiness)

Benefits:

Fully Remote (Work from anywhere in the world)

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