[Remote] Bilingual Spanish Collections Analyst Part-Time & Full-Time

Note: The job is a remote job and is open to candidates in USA. Horizon Hotels, Ltd. is seeking a Bilingual Spanish Collections Analyst to join their team. This role involves managing timely collections across a portfolio of accounts, fostering relationships with partners, and improving cash flow while minimizing bad debt exposure.ResponsibilitiesMonitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policyInfluence and hold customers accountable to payment terms; drive toward positive key performance indicators (Aging, Days to Pay, DSO)Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programsFacilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between customer and the accountApply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as neededCommunicate risks and key account information or behavior changes to leadership and cross-functionally as appropriateRecommend and prepare bad debt write-offs, ensuring all supporting documents are included for approvalPrepare weekly 60+ Day past due report commentary for leadership visibilityParticipate in collection projects which improve collection results, DSO and delinquencyCollaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practicesMake recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivablesKeep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deteriorationParticipate in the fostering of teamwork and collaboration built on mutual accountability and respectSkillsBachelor's or Associate's degree in a relevant field, or 1-3 yearsStrong problem analysis and solving skillsStrong communication skills, both written and verbal. Ability to effectively articulate and “tell the story” to all audience levels and influence othersDemonstrated process improvements and innovative thinking skillsProven collection skills, negotiation skillsAbility to professionally manage difficult customer communicationsStrong Excel skills including formulas, graphs, pivot tables, and linked spreadsheetsAbility to contribute to objectives & goalsRelates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortablyCan effectively cope with change; can shift gears comfortably, handle risk and uncertaintyTrack record of working effectively with peers throughout the organizationDrives business results through clear communication and collaborationWell-organized, extreme attention to detail and a self-directed individualStrong work ethic, unquestionable integritySAP experience preferredBenefitsFully remote work with flexible hoursPerformance bonusesSimple onboarding and clear responsibilitiesOpportunity to grow with a scaling distribution companyCompany OverviewHorizon Hotels Limited is a Trusted Industry Leader in Hotel Management, Asset Management and Consulting. It was founded in 1976, and is headquartered in Eatontown, New Jersey, USA, with a workforce of 11-50 employees. Its website is   Apply To this Job