[Remote] Lead Site Reliability Engineer, Engineering Enablement (Remote)

Note: The job is a remote job and is open to candidates in USA. Cisco is a leading technology company focused on simplifying technology for its customers. The Lead Site Reliability Engineer will architect and improve the developer experience for Cloud Engineering teams, collaborating with various teams to enhance operations and support the software development lifecycle.

Responsibilities

• Lead the design and evolution of critical infrastructure for building, testing, and deploying our cloud applications
• Take the lead on complex problem resolution and debugging of internal and vendor-supplied tools
• Influence and drive operational excellence within the organization
• Learn and understand the priorities and practices of other engineering teams to design systems that work for them
• Partner with engineering leadership to define roadmaps, reporting on productivity gains and platform health to the SVP level
• Lead complex troubleshooting, perform blameless postmortems, and champion sustainable on-call practices across the organization

Skills

• Bachelor's degree and 8+ years of relevant experience, or Master's degree and 6+ years of relevant experience or equivalent related work experience
• Have a software development background with 5+ years experience coding with languages like Ruby or Python
• Rapid technical adoption experience, evaluating and adopting new technologies with quick turnaround to address critical production gaps or security vulnerabilities
• Experience mentoring and providing technical oversight for a team
• Experience with systems at scale, managing and operating distributed systems at a scale of 1,000+ nodes or high-concurrency environments with an owner/operator mindset
• Automation experience in configuration-as-code and infrastructure automation
• Have experience with modern Unix/Linux operating systems/distributions
• Experience in a hybrid cloud environment (we deploy to bare metal, container orchestration, and managed cloud services)
• Experience building and supporting tools for a quickly growing engineering organization (2,000+ and growing)
• Background in containerization
• Familiarity with DORA and SPACE published DevOps measurement metrics
• Believe that development and operations are best carried out in close co-operation; all our teams are developers, and own what they create

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Employees are also eligible to earn annual bonuses subject to Cisco’s policies
• Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan

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