(Remote) Logistics & Customer Operations Specialist – Manufacturing Supply Chain / FTL & Inventory

Employer Industry: Logistics and Sustainable Packaging

Why consider this job opportunity:
- Comprehensive benefits package, including 100% company-paid medical, dental, and vision insurance for the employee
- Unique onboarding experience with a 4–8 week trip to the company’s German headquarters for hands-on training
- Generous Paid Time Off (PTO) policy to support work-life balance
- 100% remote work with flexible, weekday-only hours — no shift work or weekend duties
- High-impact role with long-term growth potential as part of the company’s U.S. expansion

What to Expect (Job Responsibilities):
- Monitor inventory levels and resolve discrepancies with customers and depots
- Coordinate national and international freight, optimizing transport without pallet swaps
- Serve as the main contact for contract customers via phone and email, managing the full order process
- Collaborate with production, logistics, sales, and quality teams to support continuous improvement
- Handle claims and resolve customer issues efficiently while maintaining accurate master data

What is Required (Qualifications):
- 2-4 years of experience in logistics coordination, supply chain operations, or a customer-facing role within the logistics industry
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred
- Excellent communication and problem-solving skills with a customer-first mindset
- Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment
- Proficiency in the Microsoft Office Suite, particularly Excel

How to Stand Out (Preferred Qualifications):
- Experience with an ERP system or a Transport Management System (TMS) is a strong plus
- Fluency in English is required; German language skills are a significant advantage but not mandatory

#Logistics #SustainablePackaging #RemoteWork #CareerGrowth #CustomerService

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