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Note: The job is a remote job and is open to candidates in USA. Cloudflare provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As a Professional Services Consultant for Application Security and Performance, you will be responsible for the technical execution of solutions and providing guidance to customers to maximize their investment in Cloudflare.
Responsibilities
Plan and deliver timely and organized services for customers, ensure customers see the full value in Client's products and advice on product best practices
Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer. Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer's technical teams
Implement changes on behalf of the customer in the Cloudflare environment following the customer's change management process. Provide guidance to the customer to configure their CPEs and integration points
Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations
Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices. Support building operational assets like templates, automation scripts, procedures, workflows, etc
Skills
8+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
Deep understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
Working experience with security aspects of an internet property, such as Firewalls, WAFs, Bot Management, Rate Limiting, (M)TLS
Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/2, TLSv1.3
Working experience with infrastructure as code tools like Terraform
Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty
Company Overview
Dice is a job-searching platform for technology professionals. It is a sub-organization of DHI Group. It was founded in 1990, and is headquartered in Santa Clara, California, USA, with a workforce of 201-500 employees. Its website is
Company H1B Sponsorship
Dice has a track record of offering H1B sponsorships, with 2 in 2022, 4 in 2021, 5 in 2020. Please note that this does not guarantee sponsorship for this specific role.
