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Note The job is a remote job and is open to candidates in USA. L.L.Bean is a company that values the outdoors and fosters an inclusive culture. They are seeking a Senior Software Engineer to support their digital commerce and marketing technology platforms by designing solutions, troubleshooting issues, and enhancing customer experience. Responsibilities Partner with business teams to gather requirements, evaluate options, and deliver technology solutions that support business objectives Design, configure, test, implement, and support application enhancements and integrations Serve as a primary support resource for digital commerce, marketing, customer service, and international business applications Troubleshoot production issues, perform root cause analysis, and coordinate resolution efforts with internal teams and vendors Monitor application performance, integrations, and data flows to ensure system reliability and operational stability Support project delivery activities including solution design, testing, deployment, and post-implementation support Analyze data, application performance, and business processes to identify improvement opportunities Maintain system documentation, support procedures, and knowledge resources Participate in on-call support and incident management activities Other related duties as assigned or as opportunities for growth arise Skills Bachelor's degree in Computer Science, Information Systems, or related field 5+ years of experience in systems analysis, application support, software implementation, or enterprise application development Strong analytical, troubleshooting, and problem-solving skills Experience supporting customer-facing applications and integrated enterprise systems Ability to communicate effectively with technical and non-technical stakeholders Proven ability to manage multiple priorities and work independently in a fast-paced environment Salesforce Service Cloud Salesforce Marketing Cloud (SFMC) Salesforce Commerce Cloud (SFCC) APIs and system integrations (Apigee preferred) SQL and data analysis ECOM, Analytics, Testing, Reporting and Marketing tools (Splunk, Postman, GA4, Tealium, Tableau, Feedonomics, etc.) Benefits Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Maintaining a healthy work-life balance and re-charging outside are all part of the plan. Company Overview L.L.Bean and outdoor lovers everywhere. It was founded in 1912, and is headquartered in Freeport, Maine, USA, with a workforce of 1001-5000 employees. Its website is http//www.llbean.com/. Company H1B Sponsorship L.L.Bean has a track record of offering H1B sponsorships, with 3 in 2026, 6 in 2025, 10 in 2023, 6 in 2022, 3 in 2021, 2 in 2020. Please note that this does not guarantee sponsorship for this specific role.
