[Remote] Technical Solution Analyst (TSA)

Note: The job is a remote job and is open to candidates in USA. GridUnity is the industry leader in interconnection life cycle management, delivering cutting-edge software solutions that eliminate bottlenecks in the interconnection process. As a Technical Solutions Analyst, you will work directly with utilities and energy innovators to modernize the grid, connecting business needs to the product roadmap and engineering delivery.

Responsibilities

• Understand each customer’s workflows, KPIs, and constraints
• Translate business needs into clear, testable requirements
• Distinguish between regulatory requirements, customer must-haves, and nice-to-haves
• Develop a detailed knowledge of our product to map requirements to existing features, upcoming roadmap items, and needed customizations
• Explain the value of solutions in terms of data quality, regulatory compliance, and operational efficiency
• Define how GridUnity and customer systems exchange data
• Map fields, identify transformations, and validate data
• Guide configuration of GridUnity products and ensure customer IT environments are ready
• Partner with Project Managers and the CX team to plan and run User Acceptance Testing
• Track issues, support defect triage, and manage readiness checklists
• Coordinate cutover activities with customers and internal teams
• Work with BAs to document requirements and compare them to market best practices and product capabilities
• Create clear source-to-target data mappings, confirm data ownership and quality rules, and review historical data to reduce risk
• Identify future integration opportunities
• Contribute to Statements of Work and scoping workshops
• Act as the technical liaison during sales and early project phases
• Support or deliver product demos and training
• Ensure clean handoffs to customer administrators and support teams

Skills

• Foundational understanding of the U.S. transmission interconnection ecosystem
• 3–6+ years in a customer-facing solutions role (Solutions/Business Analyst, Solutions Engineer, Implementation Consultant)
• Strong skills in requirements gathering, process modeling (BPMN/UML or similar), gap analysis, and acceptance criteria
• Experience with systems integration concepts: REST APIs, JSON/CSV, authentication, data mapping, and basic ETL
• Ability to read payloads, propose data mappings, and identify edge cases
• Proficiency in SQL for data validation and test queries
• Strong written and verbal communication; able to explain technical issues to non-technical stakeholders and business context to engineers
• Experience supporting project execution: issue tracking, risk management, test planning, and tools like Jira/Confluence
• Flexible and proactive mindset suited to a scaling B2B SaaS environment
• Strong sense of ownership and organized documentation habits
• Familiarity with implementation methodologies (Scrum, SAFe, Waterfall, etc.)
• Experience in a startup, scaling SaaS company, or similarly dynamic environment
• GIS, data pipelines, or iPaaS tools
• Security and compliance awareness (PII, audit trails, RBAC; CII familiarity is a plus)
• Comfort with visualization/prototyping tools like Figma, Lucid, or Draw.io
• Light scripting (Python) for data checks or quick transformations
• Experience with BI tools such as Tableau

Benefits

• Offers Bonus
• Competitive compensation packages that recognize your expertise and contributions
• Remote-first culture that provides flexibility and balance
• Professional development opportunities, including training, mentorship, and career pathing
• Comprehensive health, dental, and vision insurance starting day one
• Short- and long-term disability and basic life insurance at no cost to you
• 401(k) plan with a 4% match to help secure your future
• Flexible PTO and a supportive work culture that values balance
• Mission-driven work with the opportunity to make a significant impact in the energy sector

Company Overview