Representative 3, Small & Medium Business Direct Sales – Outbound

Job Description:

• Generate monthly sales through outbound cold calling and lead generation
• Meet and exceed sales goals, close ratios, revenue targets, and multi-product business solution sales
• Focus on new acquisition in the small and medium business segment, including advanced product sales
• Prepare advanced-product sales documentation and collaborate with Sales Engineering and Customer Project Management on solution design and implementation
• Assist sales customers digitally via chat using the web portal interface
• Manage multiple chat sessions simultaneously for order entry and sales questions
• Provide testing and feedback on new products, incentives, systems, and sales-channel changes
• Generate sales through outbound cold calling and telephone lead follow-up
• Sell Comcast Internet, Voice, and TV services to new and existing small and mid-sized business customers
• Meet assigned sales quotas and customer-experience scorecard metrics
• Manage customers through lead generation, pipeline management, organization, communication, and listening
• Consult with business customers on applications, solicit referrals, and close web leads
• Maintain regular, consistent, and punctual attendance
• Work nights, weekends, variable schedules, and overtime as necessary
• Perform other assigned duties and responsibilities

Requirements:

• Highly organized
• Quickly learns and adapts to change
• Basic understanding of Excel
• Strong verbal, written, and presentation (video) communication skills
• Strong product knowledge and technical skills
• High level of integrity
• Ability to manage a longer sales cycle
• Funnel management
• Sales experience required
• Fiber and Advanced Voice experience preferred
• CRM pipeline management strongly preferred
• Mobile sales experience preferred
• High School Diploma / GED
• 5–7 years of relevant work experience
• Regular, consistent, and punctual attendance
• Ability to work nights and weekends, variable schedules, and overtime as necessary

Benefits:

• Targeted Commission: $16.83
• Potential for significant upside above targeted earnings for those who overachieve sales targets
• Commission eligibility under the terms of an applicable plan
• Best-in-class benefits for eligible employees
• Personalized benefits options, expert guidance, and always-on tools supporting employees physically, financially, and emotionally