Sales Manager - SMB Outbound Sales

Role overview

This is a remote sales leadership position focused on managing an outbound team that sells advertising solutions to small and local businesses across the United States. The manager will lead a group of inside sales representatives, helping them win new business through high-volume cold calling and consultative selling. The role is best suited to someone who enjoys coaching teams, improving performance, and working in a fast-paced, target-driven environment.

The hiring company connects consumers with local businesses and supports a large audience of monthly users, giving sales teams a strong platform to drive growth for business clients.

Location requirement

Although the position is remote, applicants must live in the East or Midwest region of the United States. Candidates should be located in an Eastern or Central time zone.

Key responsibilities

• Supervise, guide, and support a team of 10 to 15 account executives in a high-volume outbound cold calling setting.
• Keep daily outbound activity on track and make sure the team consistently meets or exceeds performance targets.
• Coach team members through call reviews, live listening, and regular one-on-one sessions to improve selling skills and conversion rates.
• Build a team environment that is collaborative, inclusive, accountable, and focused on ongoing development.
• Run team meetings, sales trainings, and performance review sessions that improve engagement and results.
• Study performance data, identify gaps, and put improvement plans in place to increase conversion and revenue outcomes.
• Ensure prospects receive clear and accurate information about products, pricing, and policies.

Requirements

• At least 1 year of experience leading and developing inside sales teams in a high-volume outbound environment.
• Background in selling digital products to small and medium-sized businesses.
• Experience using Salesforce CRM.
• Proven track record of success in cold calling and quota-based sales settings.
• Strong coaching and mentoring ability, with a focus on helping others grow.
• Comfort with analyzing metrics and turning insights into practical improvements.
• Strong communication, organization, and time management skills.
• Ability to work effectively in a remote-first, fast-moving environment.
• A bachelor's degree, or at least 3 years of customer-facing experience plus a high school diploma or GED.

Compensation and benefits

The annual pay range for this role is $63,000 to $78,000, plus performance-based incentives.

• Medical, vision, and dental coverage available from the first day.
• 15 days of paid time off, with accrual starting on the hire date and increasing after 2 or more years of tenure.
• 12 paid holidays and 1 floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Work-from-home reimbursement.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.

Additional information

The employer values diversity, inclusion, and equal opportunity. Candidates from all backgrounds are encouraged to apply, and hiring decisions are made without regard to protected characteristics such as race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

Salary may vary depending on factors such as location and experience.

Where permitted by law, a criminal background check may be performed only after a conditional offer is made, and any review will consider the individual circumstances of the candidate and the role requirements.

Reasonable accommodations are available for applicants with disabilities during the hiring process. Assistance can be requested through the employer’s recruiting accommodations contact details.

Agency resumes are not accepted, and unsolicited resumes sent to recruiting contacts or employees are not the responsibility of the employer.

This posting also references the employer’s recruiting and applicant privacy notice.

Responsibilities

• Lead, coach, and support a team of 10 to 15 account executives working in a high-volume outbound cold calling environment.
• Maintain strong daily activity levels and help the team meet or surpass KPI targets.
• Use call listening, shadowing, and structured one-on-ones to improve individual and team selling performance.
• Promote a supportive, accountable, and high-achievement team culture.
• Conduct team meetings, enablement sessions, and performance reviews that strengthen execution.
• Track results, interpret sales metrics, and roll out actions that improve conversion and monthly revenue.
• Communicate product details, pricing, and policies clearly and accurately to prospects.

Requirements

• Minimum 1 year of experience managing or developing inside sales teams in a high-volume outbound setting.
• Experience selling digital offerings to SMB customers.
• Hands-on experience with Salesforce CRM.
• Demonstrated success in cold calling and quota-driven sales environments.
• Strong coaching and mentoring capabilities.
• Ability to evaluate performance data and make meaningful improvements.
• Excellent communication, organization, and time management skills.
• Comfortable in a remote-first, fast-paced workplace.
• Either a bachelor’s degree, or 3+ years of customer-facing experience along with a high school diploma or GED.

Perks & benefits

• Medical, vision, and dental coverage starting on day one.
• 15 days of PTO, with accrual beginning at hire and increasing after two years of service.
• 12 paid holidays plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Home office reimbursement.
• Flexible spending account.
• 401(k) retirement plan.
• Employee stock purchase plan.