Sales Service Engineer

June 27, 2026

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This is a remote position.<h4>Company Overview </h4>Our client is a premier national player in industrial lifting infrastructure and heavy mechanical equipment services. Catering to the high-density manufacturing, logistics, and semiconductor fabrication hubs of the Northern region, they are deploying a Senior Sales Engineer to command their aftermarket and service contract portfolios in Penang. <div> </div> <h3>Requirements</h3><h4 style="font-family:" google="" sans",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Role Summary </h4>Operating with complete regional autonomy, this role is 90% focused on sales generation and client conversion, backed by a 10% administrative allocation for internal engineering dispatching. You will lead corporate pitches to lock down long-term preventive maintenance service SLAs, spare part supply pipelines, and breakdown/repair packages for major industrial players. <h4 style="font-family:" google="" sans",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Key Responsibilities </h4> <ul style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"=""> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Industrial Client Acquisition: Map out and visit manufacturing facilities, warehouses, and industrial zones across Penang to promote multi-brand lifting and heavy machinery service offerings. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Contract Negotiation: Formulate precise engineering service quotations, handle complex commercial contract terms, and resolve customer objections to secure long-term agreements. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Technician Synergy: Work hand-in-hand with the field technician team to schedule, allocate, and monitor preventive maintenance and breakdown repair jobs. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Technical & Warranty Governance: Act as the first point of contact for client escalations, overseeing warranty claims and technical resolution loops with the operations support desk. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Market Intelligence: Participate in regional industrial trade shows, identify new engineering applications, and update the CRM system with pipeline data and forecasts. </li> </ul><h4 style="font-family:" google="" sans",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Job Requirements </h4> <ul style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"=""> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Minimum Diploma in Engineering (Mechanical, Mechatronics, Electrical, or equivalent field). </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Minimum 5 years of working experience in an engineering environment, with a strong emphasis on technical sales or aftermarket service sales. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Proven capability to engage confidently with multi-tiered stakeholders, from maintenance technicians up to plant procurement directors. </li> <li style="font-family:" google="" sans="" text",="" sans-serif="" !important;="" line-height:1.15="" margin-top:0px="" !important"="">Self-disciplined and highly driven to succeed under a 100% remote working infrastructure. </li> </ul> <div> </div>

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