Senior Domain Architect – Data Management

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Job Description:

  • Collaborate with customers to understand business needs, data requirements, and desired outcomes with Workiva solutions
  • Partner with pre-sales to transition from sales to implementation services and beyond
  • Engage Solution Architects and Customer Success teams throughout onboarding and implementation
  • Analyze customer needs and recommend optimal use of Workiva’s Data Management Suite
  • Define tasks, contribute to project plans, and monitor consulting delivery progress
  • Review and establish data integration workflows between customer systems and Workiva
  • Develop data queries and reporting solutions, and mentor stakeholders on leading practices
  • Conduct knowledge-sharing sessions for customer and partner application owners
  • Create and review documentation for deployed solutions, configurations, and best practices
  • Share customer and partner insights with Product Development and Product Management
  • Drive product adoption, customer satisfaction, and overall customer health
  • Define expected outcomes and demonstrate value realized by customers and partners
  • Document data management features and functionalities
  • Monitor customer and partner environments and stay informed about the Workiva product roadmap

Requirements:

  • Bachelor’s Degree in a technical field, preferably Computer Science, Computer Engineering, Information Technology, or similar
  • 6+ years of related career experience in customer-facing roles
  • Bilingual in Spanish at Native/Executive level
  • Experience with Python for scripting and automation
  • Experience integrating or managing SaaS applications and enterprise systems
  • Expertise with complex, regulated data structures and scalable software-driven workflows
  • Experience with ERP, EPM, and enterprise data/analytics platforms
  • Foundational knowledge of cloud platforms and modern data architectures
  • Experience with Informatica, SSIS, Boomi, MuleSoft, or Workato
  • Strong understanding of REST and SOAP APIs, JSON/XML, and hands-on API execution through scripting
  • Knowledge of data engineering, data warehousing, ETL, and SQL query development
  • Strong problem-solving and technical diagnostic skills
  • Ability to manage priorities independently
  • Excellent written and verbal communication, including executive-level presentations
  • Ability to build credibility, influence stakeholders, and drive cross-functional alignment
  • Commitment to customer success and long-term value creation
  • 15% travel for internal meetings
  • Reliable internet access when working remotely outside a Workiva office

Benefits:

  • A discretionary bonus typically paid annually
  • Restricted Stock Units granted at time of hire
  • 401(k) match
  • Comprehensive employee benefits package
  • Remote work from any location within the employee’s country of employment
  • Reasonable accommodations for applicants with disabilities
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