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Overview
The Sr Demand Planner facilitates demand review through the PEAK process, developing and communicating an accurate demand plan for both financial and operational purposes. This position is responsible for executing demand planning activities based on strategies set by the US. The Sr Demand Planner will need to demonstrate strong leadership with cross-functional teams to execute and communicate the demand plan.
Key Accountabilities
Lead the Demand Review PEAK process:
Forecast performance evaluation: Leads monthly review of forecast accuracy and bias, identifying key misses, root causes, and learnings to inform future cycles.
Insight generation & action planning: Translates findings from retrospectives into clear insights and proposes forecast enrichments, adjustments, or structural changes where needed, aligning with established US strategies.
Forecast ownership: Consolidate & support in development of the demand forecast for the Business Unit, Driver Attribution Model demand forecast, incorporating Business Unit leadership feedback and overrides as needed to arrive at an integrated and accurate plan
Driver attribution and business analysis: Oversee assessing and pressure testing of key forecast drivers, seeking a deep understanding of demand forecast driver attribution and their influence on the forecast, risks, and opportunities
DP narrative design: Constructs Business Unit Latest Estimate narrative with support from Business Unit teams, proactively identifying key forecast changes, tradeoffs, and decisions needed for discussion in Business Unit Demand Review (BU DR) Meeting
Risks & opportunities: Analyzes demand forecast impact of different risks/opportunities embedded in the estimate, communicating these within the context of the broader US strategy.
Demonstrate Analytics/Data Mastery
Forward-looking strategic thinking: Ability to synthesize disparate data into coherent, forward-looking business strategy and tactics for advancing business priorities, with BU leadership support and adherence to US-defined strategies.
Analytics/data mastery: Strong data science / analytical skillset, including:
In-depth understanding of how a forecast model works, strengths/pitfalls of the ML model, and the core elements of the model's predictivity
Able to analyze and diagnose core forecast drivers and understand the impact on the forecast with DAR
High fluency/dexterity in working with data
Ability to recognize trends within data and translate them into a forecast narrative
Technical Aptitude: Demonstrated proficiency in using OMP or similar demand planning tools
Tool/data collaboration: Works closely with the SFAs and DAs to ensure tool robustness and data availability and granularity at the necessary level to feed the demand forecast
Cross-Functional Collaboration
Proactive communication: Conducts proactive cross-functional outreach to understand forecast and key drivers, extract business insights, understand risks & opportunities, and explain the output of the model to the business
Input coordination: Reviews and validates inputs and, if needed, holds input owners accountable for delivery, collecting updates via standardized tools, templates, and processes
Community of practice: Actively foster and contribute to a community of like practitioners
Identify and drive continuous improvement on systemic planning issues (process, data, parameters, tools) to reduce recurring issues and improve performance.
Coach and support other planners through mentoring and standard work.
Customer operations: Deep understanding of both customer operations, with the capacity to understand, explain, and reconcile demand drivers and how they interact to drive the business
Supply chain operations: Strong foundation in supply chain network management and operations
Financial acumen: Strong financial acumen
Minimum Qualifications
Bachelor's Degree or equivalent in Engineering, Supply Chain, Data Science, or Predictive Analytics with 5+ years of relevant industry experience
Strong executive communication with internal and external stakeholders
Ability to influence without authority and network cross-functionally
Experience with planning
Experience in analyzing complex data and presenting recommendations/statistical models or predictive analytics with an executive presence and influencing across multiple functions
Ability to act in a fast-paced environment and rapidly prioritize while responding to change
Strong curiosity/tenacity with critical thinking skills to problem solve
