DISCLAIMER

Welcome to Jobsnearme.fresherhiring.in We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.

Jobsnearme.fresherhiring.in does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.

By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Jobsnearme.fresherhiring.in, and we wish you success in your job search.

For any inquiries or to raise a complaint, please contact us at jobpostingcustomercare@gmail.com.

Support Specialist – DX

June 26, 2026

Other Jobs To Apply

No other job posts for this day.

Job Description:

Serve as the first line of support for customers using DX’s Survey and Data Cloud products, helping them troubleshoot issues and get unblocked quickly.
Assist with survey setup, delivery, and analysis to ensure customers collect meaningful feedback from their engineering teams.
Investigate and resolve unexpected product behaviors, escalating when necessary to Engineering or Product.
Communicate clearly and professionally with customers via Slack Connect, Microsoft Teams, email, and video calls.
Document support interactions, identify patterns in customer feedback, and contribute to improving internal processes and external resources.

Requirements:

0–2+ years of customer-facing technical support or solutions engineering experience.
Familiarity with engineering tools like GitHub, Jira, Azure DevOps, GitLab, etc.
Understanding of APIs and how systems connect via webhooks or tokens.
Comfort troubleshooting and explaining technical concepts to both technical and non-technical users.
Familiarity with authentication concepts (OAuth, SAML, token-based auth).

Benefits:

Health and wellbeing resources
Paid volunteer days

Back to blog