Welcome to Jobsnearme.fresherhiring.in We provide job seekers with information gathered from various publicly available job posting websites, including but not limited to Google, Indeed, LinkedIn, and other well-known job platforms. Our mission is to help individuals find employment opportunities by offering up-to-date job listings and career-related resources. We do not charge any fees for accessing or using our website, and all job information is provided free of charge.
Jobsnearme.fresherhiring.in does not directly offer, manage, or engage in the hiring process for any of the job listings featured on our website. All listings are sourced from third-party job posting platforms such as Indeed, LinkedIn, and other recognized job websites.
By using our website, you acknowledge and accept the above terms and conditions. Thank you for visiting Jobsnearme.fresherhiring.in, and we wish you success in your job search.
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to achieve exceptional results for our customers.
We are looking to speak with candidates based on the east coast for this remote role.
Weekend Schedule Information:
Schedule during the 6-9 month ramp period: Monday - Friday 7 AM - 4 PM EST
Weekend schedule post-ramp: Saturday - Wednesday 7 AM - 4 PM EST
This schedule includes a mandatory 1 hour lunch break to ensure hand-over to 2nd shift from 3 - 4 PM.
There will be a 20% uplift on your base salary for this weekend shift & there are no on-call requirements for your off days.
The Federal Risk and Authorization Management Program (FedRAMP) is a US government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. Our FedRAMP program requires that anyone who is accessing customer data or metadata inside the Authorization Boundary be a US Citizen on US Soil. In order for us to triage and assign cases, it is necessary to be able to identify available resources at any given time. For this reason the FedRamp team is composed of three separate shifts: first shift, second shift, and third shift.
Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one's normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.
Responsibilities
Advise customers and solve their complex MongoDB problems.
Be an expert in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure, including services like Atlas and Cloud Manager.
Solve complex customer issues, resolving questions on architecture, performance, recovery, security, and more.
Serve as an expert resource on standard methodologies in running MongoDB at scale.
Act as an advocate for customers' needs, working with product management and development teams.
Contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
Mentor and ramp new team members.
Take initiatives in building knowledge of new product lines within the MongoDB ecosystem.
Requirements
Systems engineering experience, including Linux performance, memory management, I/O tuning, configuration, security, networking, clusters, and troubleshooting.
Good understanding of Networking concepts and protocols (DNS, TCP/IP, SSL/TLS, etc.).
Storage engineering experience, including NAS, SAN, SSD, multi-pathing, and caching.
Experience building and maintaining complex mission-critical production database systems.
Ability to read code, and basic coding/scripting ability in one or more languages: Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, etc.
Broad awareness of customer workloads and use cases, including performance, availability, and scalability.
Experience analyzing issues holistically, from the application tier through the database, down to the storage.
Genuine desire to help people.
Ability to think on your feet, remain calm under pressure, and solve problems in real-time.
Desire and ability to rapidly learn a wide variety of new technical skills.
Willingness and ability to get help from team members when required, and the good judgment to know when to seek help.
Be a US Citizen
Nice-to-haves
Experience managing large scale databases (e.g. RDBMS, NoSQL)
Experience with authentication systems such as LDAP, Kerberos, AD
Experience using or managing MongoDB
Experience using distributed version control systems, and in particular git
Experience using any cloud services stack such as AWS, Azure or GCP
Experience with Kubernetes or other orchestration systems using vendor-specific Enterprise operators
Benefits
20% uplift on base salary for weekend shift
Equity
Participation in the employee stock purchase program
Flexible paid time off
20 weeks fully-paid gender-neutral parental leave
Fertility and adoption assistance
401(k) plan
Mental health counseling
Access to transgender-inclusive health insurance coverage
