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Telehealth is transforming healthcare delivery, and certified Medical Assistants are at the core of that transformation. We are hiring Remote Telehealth Medical Assistants to support virtual physician visits, conduct patient intake over video or phone, manage clinical documentation, and coordinate care — all from your home office through secure, HIPAA-compliant telehealth platforms.
This is a meaningful remote healthcare career that allows you to apply your clinical training without a commute to a brick-and-mortar clinic. You will work closely with telehealth physicians to ensure that every virtual appointment is well-documented, patients are properly prepared, and care coordination is seamless from intake to follow-up.
What You Will Do
Conduct virtual patient intake sessions — collect chief complaint, health history, current medications, and vital context before each physician visit
Assist physicians during live telehealth appointments by managing documentation and real-time order entry in the EHR
Process prescription refill requests, lab orders, and specialist referrals following physician-approved workflows
Handle prior authorization paperwork for medications and procedures per payer-specific requirements
Manage patient scheduling, appointment reminders, and post-visit follow-up communications
Maintain full HIPAA compliance in all patient data handling and ensure telehealth platform security standards are met
Requirements
Certified Medical Assistant credential required — CMA (AAMA), RMA (AMT), or state-equivalent
One or more years of clinical medical assistant or medical office experience in a physician practice or clinic
Familiarity with telehealth platforms such as Doxy.me, Zoom for Healthcare, or similar virtual care tools
Proficiency with EHR documentation — Epic, Cerner, Athena, or eClinicalWorks experience preferred
HIPAA-compliant home setup — private workspace, secure internet, and ability to access systems via VPN
Excellent communication skills for professional interaction with patients and physician teams over video and phone
Pay and Benefits
Pay: $17.00 to $22.00 per hour based on certification and experience
Full-time remote — no clinic commute, work from your home office
Health, dental, and vision insurance with employer contribution
401(k) retirement plan and paid time off
Continuing education reimbursement and support for specialty certifications
Career advancement into telehealth coordination, care management, and clinical operations roles
