TOP MNC BPO HIRING EXPERIENCED CANDIDATE-Salary Upto 3.6 Lpa (Delhi)

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Roles and Responsibilities - Handle customer queries via phone calls, emails, or chats to resolve issues related to products/services. - Provide excellent communication skills to ensure high levels of customer satisfaction. - Work on international voice process projects with a focus on blended operations (voice + non-voice). - Utilize solid verbal and written communication skills to effectively address customer concerns. - Meet performance targets set by the organization for quality, productivity, and sales metrics. Desired Candidate Profile - 1-3 years of experience in BPO industry with expertise in customer support/retention processes. - Bachelor's degree in any discipline (preferably B.Tech/BE Computers). - Excellent verbal and written communication skills with ability to work under pressure.

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