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We are looking for a Tourism Executive to join our team at Make My Bharat Yatra Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹35,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Tourism Executive job
Please go through the FAQs to get all answers related to the given Tourism Executive job
Can freshers or experienced candidates apply for this Tourism Executive role? Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tourism Executive role.
What salary is offered for this Tourism Executive job? Ans : The salary for this Tourism Executive job ranges between ₹35,000-₹45,000 per month.
What shift and timings does this job follow? Ans : This Tourism Executive job follows a Rotational shift.
Can this job be done remotely? Ans : Yes, this job can be done remotely as it is a work from home job.
How many vacancies are there for this Tourism Executive job? Ans : There are 10 vacancies for this Tourism Executive role.
Is this job open for all genders? Ans : Yes, this Tourism Executive job is open for both male and female candidates.
What is the job location for this position? Ans : The job location for this Tourism Executive position is Indira Nagar, Gorakhpur.
What makes this Tourism Executive job a good opportunity? Ans : This Tourism Executive job is a good opportunity as it offers a salary between ₹35,000-₹45,000 per month. This is a Full Time job and has 10 openings.
