Looking for a job that fits your evening routine? We’re adding team members for our 12PM–8PM EST shift! Whether you’re a night owl or just prefer a later start, this role offers steady hours and great flexibility.
Call Control, LLC is a family-owned business operated primarily out Maryland. Our team members across the country provide unparalleled customer service to our automotive clients and their customers. Our Contact Center Representatives are passionate about helping customers and making every interaction an unforgettable experience. We want team members with personalities that will show through on the phone, who love making an impact with every customer interaction.
Working as a Virtual Contact Center Representative You Will:
- Perform efficient and elite inbound and outbounds calls.
- Set appointments, follow-up on appointments, and provide information to customers.
- Understand and work towards achieving all key performance indicator standards.
- Participate in team meetings, trainings, and 1 on 1 sessions to be coached, monitored, and supported by Call Control to ensure continuous achievement of individualized goals.
- Attend regularly scheduled meetings with Management, Ownership, and other team members.
- Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.
Note: All applications, interviews, orientation, and training will be completed virtually.
Requirements:
- Be able to type 35 Words Per Minute
- Previous customer service experience
- Ability to work at a computer for extended periods of time
- Must own and provide work equipment for work from home
Job Types: Full-time, Part-time
Pay: From $11.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
- Work from home
People with a criminal record are encouraged to apply
Work Location: Remote
