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We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Fortuco Resource Solutions Private Limited. The role offers ₹ 18,500 - ₹ 23,408 and involves managing customer calls, delivering outstanding customer service related to Technical Graduate. Join us for a great work environment with various opport
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
Technical Graduation, Undergraduate 3 years Diploma B-Tech , BCA, MCA, BE, freshers and Experience both can apply
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Voice & Non-Voice Customer Support Executive job
Please go through the FAQs to get all answers related to the given Voice & Non-Voice Customer Support Executive job
Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role? Ans : Candidates who have a Diploma and above qualification can apply for this Voice & Non-Voice Customer Support Executive role.
What is the salary and job type for this role? Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹18,500-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow? Ans : This Voice & Non-Voice Customer Support Executive job follows a Rotational shift.
Is this a work from home job? Ans : This is a work from home job and can be done remotely.
How many openings are available for this position? Ans : There are 10 openings available for this position.
Is this job open for all genders? Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
Where is this job located? Ans : This Voice & Non-Voice Customer Support Executive job is located in Chandigarh Road, Mohali.
Why should you apply for this Voice & Non-Voice Customer Support Executive job? Ans : This Voice & Non-Voice Customer Support Executive job offers a salary between ₹18,500-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.
