Auto Damage Trainee – Field

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Job Description:

  • Inspect and assess vehicle damage
  • Estimate vehicle repair costs
  • Negotiate equitable settlements
  • Partner with body shops, rental companies, and parts providers
  • Consult with involved parties
  • Review insurance contracts
  • Inspect vehicles and write estimates
  • Manage rental cars
  • Resolve customer concerns
  • Drive customer satisfaction through meaningful interactions
  • Complete required hands-on training at the Ashburn, VA training facility and field training center

Requirements:

  • High School Diploma or GED required
  • Valid driver’s license meeting company underwriting guidelines required
  • Availability to work evenings, weekends, and holidays
  • Strong customer service, interpersonal, problem-solving, and empathy skills
  • Adaptable, detail-oriented, and able to prioritize and multitask across platforms
  • Customer-facing experience preferred
  • Experience in high-volume call centers with KPIs and measurable goals preferred
  • Active Adjusters license preferred
  • At this time, GEICO will not sponsor a new applicant for employment authorization for this position

Benefits:

  • $1,500 sign-on bonus for licensed candidates
  • Health and wellness benefits starting Day 1, including medical, dental, vision, and flexible spending accounts
  • Paid Time Off accrued immediately
  • 13 paid holidays annually (8 fixed, 5 floating)
  • 401(k) with up to 6% match, vested immediately
  • GEICO Strive upfront tuition assistance up to $5,250 annually
  • Licensing and continuing education at no cost
  • Hundreds of eLearning courses
  • Industry-leading paid trainee program
  • GEICO fleet vehicle assigned
  • Personalized development programs, mentorship, and certification assistance
  • Flexible support for well-being and future
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