<p>Welcome to American International Group, where we pride ourselves on being leaders in the insurance industry. As a Senior Representative of Personal Line, you will play a vital role in ensuring our clients receive the best possible coverage for their personal insurance needs. We are seeking a highly experienced and motivated individual who is passionate about delivering exceptional customer service and has a strong understanding of the insurance market. If you are a results-driven professional with excellent communication skills and a proven track record of success, we encourage you to apply for this exciting opportunity.
Act as the primary point of contact for clients seeking personal insurance coverage.
Educate and advise clients on the various insurance options available to them.
Assess clients' individual needs and tailor insurance solutions accordingly.
Provide exceptional customer service by promptly responding to inquiries and resolving any issues or concerns.
Conduct thorough risk assessments to accurately determine appropriate coverage.
Stay up-to-date with industry trends and changes in insurance policies and regulations.
Collaborate with team members to develop and implement strategies for increasing sales and retaining clients.
Maintain accurate records of client interactions and insurance policies.
Effectively communicate complex insurance concepts to clients in a clear and understandable manner.
Represent the company in a professional and ethical manner at all times.
Continuously strive to meet and exceed sales and performance targets.
Monitor and analyze personal insurance market trends and make recommendations for improvement.
Use strong negotiation skills to secure the best insurance rates for clients.
Handle and resolve any escalated client complaints or issues.
Train and mentor junior representatives to ensure they meet the company's standards of excellence.</p><p>American International Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.</p>
